Effective Date: January 1, 2026
Last Updated: January 1, 2026
sido89 ("we", "us", "our", "Company", "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our website, mobile applications, and services (collectively, the "Services").
This Privacy Policy applies to all users of sido89 Services, including residents of Indonesia and other jurisdictions where our Services are available. By creating an account or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
We encourage you to read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. Your continued use of sido89 Services constitutes acceptance of this Privacy Policy and any updates.
All data transmitted to and from sido89 is protected with bank-level SSL encryption technology.
We never sell or share your personal data with third parties for marketing purposes.
Your information is stored on secure servers with restricted access and regular security audits.
When you register for a sido89 account or use our Services, we collect personal information that you voluntarily provide, including:
When you access sido89 Services, we automatically collect certain technical and usage information, including:
We may receive information about you from third-party sources, including:
sido89 uses your personal information for the following purposes:
Legal Basis: We process your personal information based on contractual necessity (to provide Services), legal obligations (KYC/AML compliance), legitimate interests (fraud prevention, service improvement), and your consent (marketing communications).
sido89 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients for legitimate business purposes:
We share information with trusted third-party service providers who assist us in operating sido89 Services, including:
All service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
We may disclose your information to government authorities, regulators, law enforcement, or courts when required by law or legal process, including:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any resulting changes to this Privacy Policy.
We may share your information with third parties when you have provided explicit consent, such as opting in to receive marketing from partners or participating in joint promotions.
sido89 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
User Responsibility: While sido89 implements robust security measures, you are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and contact us immediately if you suspect unauthorized access to your account.
sido89 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
For active user accounts, we retain personal information for the duration of your account lifetime and for a period thereafter to comply with legal and regulatory requirements.
After you close your account, we will retain certain information for up to 7 years (or longer if required by law) to:
After the retention period expires, personal information will be securely deleted or anonymized so that it can no longer identify you. However, some information may be retained indefinitely in anonymized or aggregated form for statistical and research purposes.
Subject to applicable laws and regulations, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. You can access most of your information directly through your sido89 account dashboard, including your profile details, transaction history, and bet history.
If your personal information is inaccurate or incomplete, you can update it directly through your account settings or contact customer support for assistance.
You may request deletion of your personal information, subject to legal and regulatory retention requirements. Note that we may need to retain certain information to comply with gaming licenses, AML laws, and contractual obligations.
You can object to the processing of your personal information for marketing purposes by unsubscribing from promotional emails or contacting customer support to opt out.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.
To exercise any of these rights, please contact us at [email protected] or use the contact methods listed in Section 11. We will respond to your request within 30 days, subject to identity verification requirements.
sido89 primarily serves users in Indonesia. However, some of our service providers and data storage facilities may be located outside Indonesia. When we transfer your personal information internationally, we ensure adequate safeguards are in place, including:
By using sido89 Services, you acknowledge and consent to the international transfer of your personal information as described above.
Cookies are small text files stored on your device when you visit sido89. They help us recognize your device, remember your preferences, and improve your user experience.
You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of sido89 Services. Most browsers accept cookies by default; consult your browser's help documentation for instructions on blocking or deleting cookies.
sido89 may contain links to third-party websites, including game providers, payment processors, and social media platforms. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
When you use payment services (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay), you are subject to those providers' privacy policies and terms of service in addition to sido89's policies.
sido89 Services are strictly intended for individuals aged 21 years and older. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, do not attempt to register an account or provide any personal information to sido89.
If we discover that we have inadvertently collected information from a person under 21 years of age, we will immediately delete that information and close the associated account. If you believe we have collected information from someone under 21, please contact us at [email protected].
sido89 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Changes will be effective immediately upon posting to our website.
We will notify you of material changes through email, prominent notice on our website, or notification within your sido89 account. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of sido89 Services after changes are posted constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the following channels:
Email: [email protected]
Customer Support: Available 24/7 via live chat and WhatsApp
Language Support: Bahasa Indonesia and English
Response Time: We aim to respond to privacy inquiries within 30 days
By using sido89 Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. Effective Date: January 1, 2026.
Access, update, or delete your personal information anytime through your account settings or by contacting support.
sido89 complies with international data protection standards and gaming industry best practices for privacy.
Our privacy team is available 24/7 to address your questions and concerns in Bahasa Indonesia or English.
Our support team is here to help you understand your privacy rights and how we protect your data.
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